Our Quality Policy

Since 2003, we have been manufacturing hydraulic winches for pulling applications in accordance with international production standards. By utilizing modern, state-of-the-art technology, we manage our business processes efficiently and deliver our innovative, high-quality products to customers not only in Turkey but also in global markets. At our factory in Ankara, we take pride in operating Turkey’s largest industrial complex for the production of hydraulic winches designed for pulling and recovery applications. With our extensive product range and production capacity, we continuously increase our market share while providing our customers with products that meet the highest quality standards.

• At Hammer Industry, our primary objective is to achieve complete customer satisfaction through superior quality and comprehensive after-sales support.
• At Hammer Industry, we continuously analyze customer requirements, assess their perceptions and expectations, and develop rapid solutions. We also redesign our production processes to improve the effectiveness of our quality management system.
• At Hammer Industry, production is carried out in accordance with international quality management systems, and every product is approved by our quality control department before reaching the customer.
• At Hammer Industry, the entire production process, from raw materials to finished products, is regularly inspected, while efficiency and quality procedures are continuously updated in line with technological advancements.
• All products manufactured at Hammer Industry are produced in accordance with the relevant standards (EN 14492-1, SAE, and CE).
• At Hammer Industry, all departments fulfill their responsibilities under the ISO 16949 and ISO 9001 Quality Management Systems, while continuous efforts are made to improve our processes.
• At Hammer Industry, every production operation is documented in accordance with the quality management system to ensure full traceability.
• At Hammer Industry, every process beginning with the receipt of an order is carefully planned, and all production stages, from raw material procurement to packaging, are supervised by specialists.
• Products manufactured at Hammer Industry are tested beyond their rated capacities using computer-assisted testing equipment to ensure they are ready for the most demanding operating conditions.
• At Hammer Industry, our production processes, supported by an experienced team focused on customer requirements and a fleet of state-of-the-art machinery, are continuously enhanced through research, development, and product development activities.